Terms and Conditions

Effective Date: 20/03/2025
Company Name: Next Gen Power SARL (trading as EnergieX)
Website: www.energiexfr.com

1. Scope

These Terms & Conditions govern the use of our website and the purchase of solar products.

2. Orders & Payments

• All prices include VAT unless stated otherwise.
• Payments are processed via PayPal and other secure methods.
• We reserve the right to cancel orders due to pricing errors or stock issues.

3. Shipping & Delivery

• Delivery times vary based on location and product availability.
• We are not responsible for delays caused by third-party carriers.

4. Returns & Refunds

• You can return products within 14 days of receipt for a full refund (as per French consumer law).
• Items must be unused and in original packaging.
• Refunds are processed within 14 days after return approval.

5. Warranty

• Our solar products come with a manufacturer’s warranty (details on product pages).
• The warranty does not cover damage due to improper installation or misuse.

6. Liability

• We are not liable for indirect damages (e.g., loss of profit, business interruption).
• Installation must be performed by a qualified professional if required.

7. Governing Law

These terms are governed by French law. Any disputes will be handled in the courts of France.

8. Contact Us

If you have any questions, contact us at:
Email: Jenn@energiexfr.com
Phone: +33674397670